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Returns Policy

  • Products must be returned within 15 days of receiving your order.
  • Products must be unworn and unwashed with all tags still attached.
  • Women’s underwear and swimwear can only be returned if the hygiene seal is still intact.
  • Socks can be returned if they are sealed in their original packaging.
  • We only offer refunds onto the original payment method used to make the order.
  • Exchanges are not part of our returns policy.
  •  For purchases made by part-card, part-gift card, the refund will be applied to the gift card first.
  • Orders placed separately cannot be returned as one. Combining orders will slow down the refund process!

Contact us

391 Sutter St,
San Francisco
Open in maps

Monday - Friday
12pm - 8pm

Saturday - Sunday
12pm - 5pm

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